14.11.2022 | Important Notice Postnet Fee increase
IMPORTANT NOTICE TO KUSA MEMBERS
Fee Increase - PostNet2PostNet Courier Service
PostNet have announced that, due to economic and inflationary pressures, they are obliged to increase the PostNet2PostNet Pre-paid Courier Service fee by 10% to R109.00, effective 1 December 2022.
KUSA is unable to absorb this price increase and has no option but to pass it on to Members making use of the service. As it takes 10-15 working days to process applications, all applications submitted for processing from 16 November 2022 onwards, must be accompanied by proof of payment of the increased Courier Fee (R109.00).
The price increase only applies to the PostNet2PostNet Pre-paid service. PostNet2Door Non-Express @ R185.00* (Major Centres) and PostNet2Door Non-Express @ R275.00*(Regional Centres) are unaffected by the increase.
Members are urged to refrain from sending any form of documentation to the KUSA P.O. Box address. The central Post Office, that serviced Cape Town for many years, suddenly closed this week and, without notice, all P.O. Boxes were moved to another location.
Where the submission of original documentation is called for, i.e. Application for Registration of an Imported Dog, the documents are to be sent to PostNet Long Street, or delivered via courier service to the KUSA Office at 11th Floor, Touchstone House, 7 Bree Street, Cape Town 8001.
We take this opportunity to remind members that, to avoid delays and frustration, strict adherence to the procedure below is required when submitting applications/requests for services involving the despatch of documents:
Send a SINGLE EMAIL to This email address is being protected from spambots. You need JavaScript enabled to view it. with the following as attachments:
- The Application Form for the service, or letter of request (where there is no Application Form)
- The Proof of Payment (inclusive of the Courier Fee)
- The completed Courier Delivery Form (herewith attached)
Please use your Name and KUSA Membership Number as the bank beneficiary reference and as the email subject line.
DO NOT SUBMIT COURIER DELIVERY FORMS OR PROOF OF PAYMENT SEPARATE FROM APPLICATION FORMS.
REQUESTS TO COMBINE DOCUMENTS FROM APPLICATIONS SUBMITTED SEPERATELY AND ON A DIFFERENT DATE, CANNOT BE ENTERTAINED FOR CRITICAL LOGISTICAL REASONS
PLEASE NOTE THAT NO CERTIFICATES OR DOCUMENTS WILL BE ISSUED OR DESPATCHED WITHOUT PAYMENT OF THE REQUIRED COURIER FEE.
We thank you for your cooperation and understanding and look forward to being of service to you.
Regards,
Pascale Midgley
General Manager