Dear KUSA Members
Re: Visits to the KUSA Office, Cape Town
The KUSA Office has noted the key containment and mitigation measures that are being implemented across South Africa in an attempt to reduce the spread of the Covid-19 virus.
Besides the basic protective measures recommended by the WHO and government, the following preventative measures have been put in place:-
In the case of applications for transfer of ownership or where original documentation is required to be submitted, please send via Postnet or Registered Mail.
Collection of Certificates (Registration/ Award or other) from the office will be suspended until further notice. Members will be contacted and given an option to have the certificates posted, at no extra charge or sent by Postnet at a charge of R99.
The daily delivery of Certificates to the Post Office and Postnet for onward postage, will be reduced to once a week, to lessen the exposure of the staff member involved.
Members are reminded that they can confirm receipt of their applications and track the progress of applications submitted via the KUSA Members Portal on the KUSA Website (https://www.k9online.co.za/login.php). Under the KUSA history Tab, all relevant information pertaining to each application batch submitted can be found (payments received, type of application submitted, date received, progress status etc.)
To register as an online user, go to https://www.k9online.co.za/register.php,and submit the online activation application form. A username and password will be emailed to you.
We urge all members to register as an online user and thereby gain instant access to your personal data including full details of dogs registered and litters bred etc. without having to be in contact with the KUSA Office, should staff be indisposed.
Further, members with inquiries are requested to submit all inquiries in writing via e-mail only. Telephonic inquiries are to be restricted to matters of grave urgency only, due to a reduction in staff resources and avoidance in sharing telephone equipment.
We thank you for your co-operation and understanding.